Return Policy

Return Period

You may return eligible items within 30 days of the original purchase date. Items must be in their original condition, unused, and in the original packaging with all tags and labels attached.

Return Conditions

To be eligible for a return, items must meet the following conditions:

• Items must be in original, unused condition
• Original packaging must be intact and included
• All tags, labels, and documentation must be present
• Items must not show signs of wear, damage, or use
• Proof of purchase must be provided

Cost of Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error, such as receiving a damaged or incorrect item. In such cases, we will provide a prepaid return shipping label.

Return Process

To initiate a return, please follow these steps:

1. Contact us within the return period to request a return authorization
2. Provide your order number and reason for return
3. Receive return authorization and instructions
4. Package the item securely in its original packaging
5. Ship the item to the address provided in the return authorization
6. Once we receive and inspect the returned item, we will process your refund

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized items
• Items that have been used, damaged, or altered
• Items without original packaging or tags
• Items purchased on clearance or final sale
• Digital products or downloadable content
• Items returned after the 30-day return period

General Legal Requirements

This return policy complies with applicable consumer protection laws. Your statutory rights as a consumer are not affected by this policy. If you are located in a jurisdiction with mandatory return rights that exceed those described here, those rights will apply.

Order Cancellation Policy

You may cancel your order before it has been shipped. Once an order has been shipped, it cannot be cancelled but may be returned in accordance with this Return Policy. To cancel an order, please contact us immediately with your order number.

Refund Procedure

Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

If you paid by credit or debit card, the refund will be credited to the same card. If the original payment method is no longer available, please contact us to arrange an alternative refund method.

Contact Information

For questions about returns, cancellations, or refunds, please contact us:

Quibalorthik
589 Summerdale Blvd
St. Louis, MO 63110
Phone: +1 (619) 954-3380
Email: team@quibalorthik.world